We’re hiring | Customer Service Specialist
Star21 is looking for a customer‑focused Customer Service Specialist to support our business mobility clients. Fast‑paced, hands‑on, Abbotsford‑based with flexible hybrid working.
If you love solving problems and delivering great customer experiences, we’d love to hear from you.
View the full Position Description via the link below.
Apply now and join a supportive, people‑first team.
Built on passion. Driven by an incredible team. Trusted by customers who’ve backed us since day one.
From 2006 to now — we’ve grown, learned, pushed, and delivered. And we’re just getting warmed up.
Our people are the heartbeat. Our customers are the reason.
Huge thanks to everyone who’s been part of this ride.
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We asked Jason Hounam, our Workplace Product Manager, to give us a quick intro to PulseiQ, Star21’s new and smarter way to understand cyber risk. PulseiQ makes it easy to see your organisation’s security health, identify real risks and, most importantly, know what to do next.
If you want to move from uncertainty to clarity, reach out to one of our ICT specialists today for your complimentary cyber security report
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We wrapped up an amazing year in true Star21 style at our annual Christmas party at Molli’s Bar and Restaurant in Abbotsford. With a stunning venue, great food, and a lively atmosphere, it was the perfect way to celebrate the year and the culture that makes Star21 so special.
A big thank you to our incredible team who joined us and made the night one to remember. Here’s to the memories we created in 2025 and the opportunities that await us in 2026.
Check out a few snaps from the night.
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Celebrating the winners of the 2021 Telstra Enterprise Partner Awards. Recognising the efforts and innovations of our partners who helped deliver unforgettable experiences and make positive impacts with our customers.
For the second year running, we are thrilled to announce that we have been awarded the 2021 Telstra Enterprise Partner of the Year and the 2021 Telstra Enterprise VIC and TAS Partner of the Year!a
We’re grateful for the support, loyalty and confidence that our customers and Telstra place in us every day. And of course, we thank our dedicated staff for making this possible.
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Today we congratulate the 15 year work anniversary of our QLD representative, Paul Stent.
Paul has been with Star21 almost since the inception of the company all those years ago and has accomplished so much with us and his customers over the journey as one of our Senior Account Executives.
Congratulations Paul and thanks for being so loyal and a valuable member of the team.
#star21#team#celebrating#anniversary
Check out our latest case study here https://lnkd.in/gBEUVMfQ on how Star21 Pty Ltd uses SweetHawk apps to maximise productivity, ensure quality, measure NPS and streamline their #Zendesk workflows. Thanks, Melanie Hobman for your time and input on this one, it was great to get your insights!
We’re Back.
Now that Victoria is finally out of lock-down, Star21 is ready to welcome more of its staff back into our COVID safe environment.
With 98% of our team vaccinated the office will soon be buzzing once again in our new eco-green work environment.
Star21 has implemented all the appropriate CovidSafe plans as per government regulations.
#star21#team#work#covid#ecogreen#safe
This week we welcome Josh Tour into our ever-growing Customer Service team.
Josh has many years of telco experience and we’re super excited to have him on board. We look forward to seeing him build amazing rapport with all of our loyal customers. Good luck Josh.
#Star21#team#customerservice#experience
Adapting to a hybrid world can be daunting. Microsoft Teams brings people, processes, and insights together to unlock seamless and secure collaboration in this hybrid world.
For any Microsoft Teams inquiries, talk to Star21 and Discover the Difference.
#Star21#collaboration#technology#businessandmanagement
Today we celebrate 13 outstanding years of service by Fia-Maria Siomos our Customer Service Executive.
Her loyalty and hard work have set an example for everyone in our organization.
We are so glad to have someone like Fia working for us and congratulate her on this amazing milestone.
#star21#anniversary#customerservice#milestone
